All returns or refund requests presented to Body360 Nutritionals must have a prior Return Authorization before being accepted. All sales are FINAL on promotional, special sales, markdown, and discounted items. Please make sure you have read the Return Policy details prior to making purchases on Body360Nutritionals.com. Body360Nutritionals will only accept returns of merchandise purchased directly from Body360Nutritionals via website or phone when the following conditions are satisfied:
For a Full Refund (Ingestible Items/Supplements): * Customer must contact information center and request return authorization * Customer must possess original receipt of purchase. * Provide reason for return * Product must be unopened, unused, and original packaging seal must be in tact * All returns/ refund requests must be received within 14 days of purchase * All returns will be refunded less a 7% restocking fee * Customer will be responsible for return shipping and handling charges. Absolutely No C.O.D. returns will be accepted, products will be refused. No returns/ products will be accepted without Return Authorization Code. For a Partial Refund (Ingestible Items/Supplements): * Customer must contact information center and request return authorization * Customer must possess original receipt of purchase. * Provide reason for return * 95% of original product content must be remaining. * Remaining 95% of original product must be unopened/ untampered with. * All returns/ refund requests must be received within 14 days of purchase * All returns will be refunded less a 20% restocking fee * Customer will be responsible for return shipping and handling charges. Absolutely No C.O.D. returns will be accepted, products will be refused. No returns/ products will be accepted without Return Authorization Code. * Products with less than 95% of original content will NOT be accepted and are NOT eligible for refund For a Refund of Apparel and/or Accessories: * Customer must contact information center and request return authorization * All apparel and/ or accessories MUST be unused, unworn and unwashed. All original tags and labels must be attached to the item exactly as originally shipped and received by customer. * All returns/ refund requests must be received within 14 days of purchase * Customer must possess original receipt of purchase * Provide reason for return * All returns will be refunded less a 10% restocking fee * Customer will be responsible for return shipping and handling charges. Absolutely No C.O.D. returns will be accepted, products will be refused. No returns/ products will be accepted without Return Authorization Code.
For all other Items * All other items must be unopened and in the original packaging. * Customer must contact information center and request return authorization * All returns/ refund requests must be received within 14 days of purchase * Customer must possess original receipt of purchase * Provide reason for return * All returns will be refunded less a 10% restocking fee * Customer will be responsible for return shipping and handling charges. Absolutely No C.O.D. returns will be accepted, products will be refused. No returns/ products will be accepted without Return Authorization Code.
How to Return an Item * Please read the above conditions. Above conditions must be satisfied in order to further process your return/ refund as appropriate * Put merchandise to be returned in the box in which it was originally shipped and received by customer * Include the original packing slip to ensure accurate processing for the items/ items being returned * Write RETURN on the top of the packing slip and indicate which items are to be returned * Address the box to the address given to you by the information center when you received your Return Authorization Code * Ship using the carrier of your choice We are not responsible for lost or stolen merchandise. When your return has been received and processed, we will credit the credit card account used on the original purchase for the eligible refund amount less applicable restocking fees and any applicable tariffs and taxes. Body360Nutritionals reserves the right to modify, change, and update company policies as deemed necessary and without notice to the consumer.
First and foremost we would like to thank you for visiting Body360 Nutritionals.com. We appreciate your business and your feedback is very important to us.
How to contact us: Email:For questions or inquiries regarding our product line please direct your email to info@body360nutritionals.com. Please include “questions/comments” in the subject line. One of our representatives will respond to your inquiry within 24 hours. Telephone: Body360 Nutritionals, Inc. may be reached by phone between the hours of 9:00 a.m. and 5:00 p.m. Monday through Friday, (Pacific Standard time) at the following customer service number. Call us direct at (310) 652-6227.
Corporate Headquarters: Body360 Nutritionals, Inc. 1147 North Clark Streeet, Suite 202 West Hollywood, CA 90069
* Please note our corporate headquarters is not equipped to handle walk-in, sales or customer service support.
